This Privacy Policy describes how Mindpress Technologies ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you use SafeBoat ("Service"), an email deliverability testing platform.
By using SafeBoat, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and handling your data transparently.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, organization name, password
- Email Credentials: SMTP credentials or OAuth tokens for email accounts you connect (encrypted with AES-256)
- Payment Information: Billing details processed by our payment provider (Razorpay)
- Test Content: Emails you send through SafeBoat for deliverability testing
- Communications: Messages you send us via support channels
1.2 Information Collected Automatically
- Usage Data: Test results, deliverability metrics, inbox placement statistics
- Log Data: IP address, browser type, device information, operating system
- Cookies: Session cookies for authentication and functionality
- Analytics: Usage patterns, feature interactions, page views
1.3 Information from Third Parties
- OAuth Providers: When you connect email accounts via Google, Microsoft, or Zoho, we receive profile information and access tokens
- Payment Processors: Payment confirmation and transaction data from Razorpay
2. How We Use Your Information
2.1 Service Delivery
We use your information to:
- Create and manage your account
- Perform email deliverability tests
- Store and display test results
- Connect to your email accounts via SMTP or OAuth
- Process payments and maintain billing records
2.2 Communications
We may use your information to:
- Send service notifications and updates
- Respond to your support requests
- Send administrative messages (account changes, billing)
- Notify you of test results and deliverability alerts
- Send marketing communications (you can opt-out anytime)
2.3 Improvement and Analytics
We analyze usage data to:
- Improve SafeBoat features and performance
- Understand how users interact with the service
- Fix bugs and technical issues
- Develop new features based on user needs
2.4 Security and Fraud Prevention
We process your information to:
- Protect against fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect the rights and safety of our users
3. How We Share Your Information
3.1 Service Providers
We share information with third-party service providers who help us operate SafeBoat:
- Email Providers: Google, Microsoft, Zoho (when you connect accounts via OAuth)
- Payment Processors: Razorpay for billing and payment processing
- Hosting Providers: Cloud infrastructure for data storage and processing
- Analytics Services: To understand service usage and performance
3.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations or court orders
- Protect and defend our rights or property
- Prevent fraud or investigate potential violations
- Protect the safety of users or the public
3.3 Business Transfers
If SafeBoat is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner. We will notify you before your information becomes subject to a different privacy policy.
3.4 What We DO NOT Do
- We DO NOT sell your personal data to advertisers or third parties
- We DO NOT share your email credentials with anyone
- We DO NOT read your personal emails beyond test messages
- We DO NOT use your data for purposes unrelated to providing the service
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: AES-256 encryption for email credentials and sensitive data
- Transport Security: TLS/SSL for all data transmitted over the internet
- Access Controls: Strict authentication and authorization mechanisms
- Regular Audits: Security assessments and penetration testing
- Monitoring: Real-time threat detection and incident response
- Secure Infrastructure: Data stored in secure, certified cloud facilities
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
5. Data Retention
5.1 Active Accounts
We retain your account information and data while your account is active and for as long as necessary to provide you with the service.
5.2 Test Results
Test results and deliverability metrics are retained for 12 months, unless you delete them earlier.
5.3 Deleted Data
When you delete your account or specific data, we remove it immediately from our production systems. Your data is permanently deleted and cannot be recovered.
6. Your Rights and Choices
6.1 Access and Portability
- Access your personal data anytime through your account dashboard
- Request a copy of your data in machine-readable format
- Export your test results and analytics
6.2 Correction and Updates
- Update your account information in settings
- Correct inaccurate or incomplete data
- Request corrections by contacting wehearyou@safeboat.app
6.3 Deletion
- Delete your account anytime from account settings
- Delete specific test results or email credentials
- Request deletion by emailing wehearyou@safeboat.app
6.4 OAuth Permissions
- Revoke OAuth access through your email provider settings (Google, Microsoft, Zoho)
- Disconnect linked email accounts from SafeBoat dashboard
- We only access what you explicitly authorize
6.5 Marketing Communications
- Opt-out of marketing emails by clicking "Unsubscribe" in any email
- Manage email preferences in account settings
- You will still receive essential service notifications
7. Cookies and Tracking
7.1 Essential Cookies
We use cookies necessary for the service to function:
- Session management and authentication
- Security and fraud prevention
- Remembering your preferences
7.2 Analytics Cookies
We use analytics to improve the service:
- Understanding how users interact with SafeBoat
- Measuring feature performance
- Identifying and fixing issues
7.3 Third-Party Cookies
We do not use third-party advertising cookies. OAuth providers (Google, Microsoft, Zoho) may set their own cookies when you authenticate.
7.4 Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.
8. International Data Transfers
SafeBoat is operated from India. If you access the service from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Compliance with GDPR for European users
- Data protection agreements with service providers
9. GDPR Rights (European Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to Access: Obtain confirmation of data processing and access your data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for consent-based processing
- Right to Lodge Complaint: File a complaint with your local data protection authority
To exercise any of these rights, contact us at wehearyou@safeboat.app. We will respond within 30 days.
10. Children's Privacy
SafeBoat is a B2B service intended for business users. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected data from a child, please contact us immediately at wehearyou@safeboat.app and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via:
- Email to your registered address
- Notice on the SafeBoat dashboard
- Update to the "Last Updated" date at the top
Continued use of SafeBoat after changes constitute acceptance of the updated Privacy Policy. If you do not agree to changes, you should stop using the service and may delete your account.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your data:
We will respond to your inquiries within 7 business days.
Acknowledgment
By using SafeBoat, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Document Version: 1.0 | Last Reviewed: October 29, 2025 | Next Review: April 29, 2026